• What are the arrival and departure times?

    Check in After 4pm
    Check out after 10am

    Do you want an early arrival or a late departure?
    Please contact us and we will be happy to check if the reservation schedule allows this.

    Additional fees may apply.

  • How does the arrival take place? Is there anyone there to welcome us?

    Our site does not have a reception.

    Following confirmation of your reservation, we will send you all instructions by email, as well as a code to access the property. 

  • What is the cancellation policy or change to a confirmed reservation?

    In the event of cancellation of the stay, a cancellation fee 15% - A fee of 15% of the amount paid applies for any cancellation

    Please note that fees equivalent to 50% of the total amount of the stay (excluding taxes) apply for any cancellation within 30 days  before your scheduled arrival.

    For all modifications dates of stay, number of occupants or any other request regarding a confirmed reservation, we invite you to contact us by email or telephone. We will be happy to check options and availability with you.

  • Who should I contact if there is a problem during my stay?

    If you have a problem, you can contact us at any time at 514-206-5492.

    In Quebec, the emergency number is 911 911.

  • What equipment does the house contain?

    Our houses are entirely designed and equipped to allow you to enjoy a magnificent stay by the sea without having to worry about anything. The kitchen has all the necessary equipment for cooking.

    * See the detailed list of equipment in the house description pages.

  • Is the water drinkable?

    Our houses are equipped with a modern and independent water filtration and treatment system.

    You can drink the water and use it for cooking without any risk.

  • Does it have internet connection on site?

    Yes, we will send you all the instructions by email, to connect to the Wifi system upon your arrival.

  • Are pets welcome?

    For reasons of allergies and possible damage to the furniture, pets are prohibited on the property, and this at all times.

    inside houses and outside

  • Is it possible to swim in the river?

    As we are located in northern Quebec, the sea water is relatively fresh. Swimming there is pleasant, but refreshing!

    If you are more sensitive to the cold, the beaches are also ideal for walks, picnics with family and enjoying spectacular sunsets over the St. Lawrence.

    Within a few minutes' walk, there are several bays which offer suitable access for swimming.

  • How many people can the house accommodate?

    Our houses respectively have four (4) bedrooms each.

    The maximum number of occupants for each property is eight (8) people
    (including children aged six (6) and over).

    * See the detailed list of equipment in the house description pages.

  • What amenities are available nearby?

    A small grocery store, a gas station and a few restaurants are near the site, in the village of Baie trinité.
    You should plan on a drive of approximately 15 minutes by car.

    Otherwise, to access all the amenities of a big city, you will have to go to the town of Baie Comeau.
    Note that it takes 60 minutes to drive back, on the route by which you came (QC-138 E)

    .

  • What are the nearest airports?

    Nearest international airports

    • Jean Lesage International Airport of Québec (YQB) - 520 km
    • International Airport Of Montreal Trudeau (YUL) - 780 km

     

    Nearest regional airports

    • Airport Of Baie-Comeau (YBC) - 120 km
    • Airport of Sept-Îles (YZV) - 170 km

     

    Please note that flights are available from Montreal to Baie Comeau and Sept-Îles.

  • Is there a space for a campfire on site?

    Fires are allowed ONLY on the old concrete foundations which are located on the water's edge.

    In periods of high fire risk, Please refer to the fire restrictions in force at the Ministry of Forests, Wildlife and Parks (MFFP) before lighting a fire.

    https://sopfeu.qc.ca/

  • What is the smoking policy?

    Please note that we offer a smoke-free environment and therefore smoking is strictly prohibited
    and/or vaping inside our properties.

  • What about additional household costs?

    The fee is $150 and is added to the total amount of your stay.

  • I am traveling with a baby. Do you have a travel cot or baby bed?

    No, you will need to provide a bed and bedding for your baby. 

  • Do I need to bring my own sheets and/or towels?

    No, everything is on site!

    For added convenience, each home is equipped with a washer and dryer.

FOR ALL THE DETAILS, WE INVITE YOU TO CONSULT OUR PAGE TERMS & CONDITIONS

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